Asset Management

From KYC (know your customer) to loan completion, organisations need to manage information efficiently and organise the information flows through the departments to optimise the profitability of the company.

Commercial

  • Drive greater sales effectiveness across disjointed channels
  • Automates scanning and indexing
  • Improve customer satisfaction and “high-touch” experiences
  • Identify cross-sell/upsell opportunities

Operational

  • Improve CRM capability across channels and products
  • Deliver consolidated view of customer data at point of need
  • Improve case management of customer queries / complaints
  • Simplify and optimise processes between front and back offices
  • Bring customers on-board faster
  • Identify integration solutions based on familiar technologies
  • Manage successfully outsourced and offshore back offices

Financial

  • Deliver sustainable improvement in cost income ratio
  • Reduce costs of redundant and duplicated IT & Operations
  • Improve insight of customer profitability

Risk-related

  • Avoid impact of sanction on reputation and costs
  • Improve workflow and automation of KYC/AML processes
  • Achieve visibility of risk and compliance status across processes
  • Improve reporting for risk, audit trails, fraud alerts, security etc